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Lab ShopSemlim
Home / Terms and Conditions

Terms and Conditions

The Terms and Conditions stipulate the terms under which the Semlim service is provided and define the rules of participation for individuals or entities registered in said service. In accordance with Law No. 1/07 of May 14, Section I of the Object and Scope of Application. Article 4, Points 12, 13 and 14.

The provision of the ShopSemlim service is dependent on the full acceptance of these conditions, therefore any user who does not agree or does not undertake to behave in accordance with them will not be able to use said service.


DELIVERY METHODS

Delivery available to the provinces of Luanda and Bengo.

Orders will be delivered within 3 to 5 business days after payment confirmation. Shipping fees are automatically calculated based on the total purchase amount and the province. All deliveries must be scheduled in advance by phone.


LIST OF PROVINCES, MUNICIPALITIES AND DEADLINES

  • LUANDA (Standard shipping maximum 3–5 business days)

The interpretation of these Terms and Conditions is exclusive to Semlim, which reserves the right to modify them at any time.


1. THE SERVICE SHOPSEMLIM

ShopSemlim is an online service that provides users with an alternative in the acquisition of various goods with the aim of facilitating effort and saving time, an electronic commerce system recognized by Law No. 1/07 of May 14, Section V. Article 13, Line e).

Registering with ShopSemlim is completely free.

ShopSemlim has access to or control over the advertised items or service conditions and is committed to ensuring an effective transaction between the buyer and ShopSemlim. Therefore, ShopSemlim guarantees the quality, safety, and legality of the advertised items or services, as well as their accuracy. ShopSemlim ensures that both parties complete the transaction.


2. ACCESS TO THE SERVICE

The legality of access to the service depends on the fact that no type of contracts, onerous or not, are concluded under the jurisdiction of ShopSemlim, therefore access to the service is permitted to the public.

Any interested party may only register once, and ShopSemlim may cancel any subsequent registration made by the same individual.

Registrations on ShopSemlim are personal and non-transferable, with the holder being solely responsible for the actions carried out with their registration.


3. GENERAL TERMS OF USE

You may place an advertisement related to a specific item, property, vehicle, or job opening. The same advertisement cannot cover more than one topic.

Ads that contain word manipulation or that are assigned to inappropriate categories may, according to these terms and conditions, be subject to measures that include their permanent removal.

ShopSemlim is responsible for the content of advertisements, hyperlinks, or sources mentioned in the description of an advertisement, with the parameters of responsibility for content and links described below in this document:

  1. ShopSemlim may remove or edit the descriptions placed in an advertisement, without having to state the reason for doing so.

  2. ShopSemlim may exclude the user from using the service (e.g., prevent him from logging in, responding to advertisements, etc.), when the user has violated any of the conditions of this term of use, present in this document.

  3. ShopSemlim strives to operate correctly without failure, but nevertheless reserves the right to temporarily suspend its operations for technical reasons, or causes beyond ShopSemlim‘s control.

  4. ShopSemlim is responsible for the products, items, and services advertised for sale on the website. If a listing violates ShopSemlim‘s current rules, you have the right to submit a formal complaint to ShopSemlim or provide public feedback on the quality of our services.


4. USER RESPONSIBILITY

By accepting these Terms of Service, the user undertakes to:

  1. Provide and maintain true, complete and up-to-date personal data.

  2. Keep the access data to your ShopSemlim registration confidential and only use the registration that you hold, assuming full responsibility for the actions carried out with that same registration, even by third parties, with or without your authorization.

  3. Adopt only behaviors that do not violate the current legal order or that harm, in any way, legally protected positions.

  4. Fulfill all obligations arising from the purchase of items and services communicated through advertisements on ShopSemlim.


5. CONTENT AND ADVERTISEMENTS

ShopSemlim undertakes to check or approve, in a binding or systematic manner, the advertisements placed on the website, or comments made by users.

The advertisements integrated into the ShopSemlim system, however, meet the following basic requirements:

  1. They are arranged in categories best suited to the product or service.

  2. The advertised articles and services may be subject to third-party rights.

  3. We do not include any item that appears on the following List of Items for Prohibited Sale or Contracting:

    • Firearms and ammunition – weapons whose use and possession require a license or prior legal authorization are not sold.

    • Illegal copies – copies, duplicates or “backups” of computer programs or audiovisual articles, including memory cards or other storage devices that offer or include, as part of the business, this type of copies.

    • Drugs and narcotics.

    • Equipment for unlocking or viewing encrypted video signals.

    • Fireworks and derivatives.

    • Medicines or medical/pharmaceutical tests.

    • Pyramid/multi-level schemes.

    • Wild animals.

    • Modchips / Jailbreak.

    • Affiliate/reward or commission programs.

    • Non-explicit offers to make money/monetize time.

    • Human organs.

    • Replicas and counterfeits.

    • Handicrafts (e.g., necklaces) without due registration (National Handicrafts Register).

Without prejudice to the above, we do not allow/advertise content that violates legal rules, social welfare, third-party rights, or that contains in particular:

  1. Vulgar or offensive content.

  2. Content that violates the rules of social etiquette.

  3. Content that promotes hatred and violence, racism, xenophobia, or conflicts between nations.

  4. False or ambiguous information.

  5. Viruses or any other technology that may harm other users or even ShopSemlim as a service.

  6. Advertising services that are in competition or not with ShopSemlim.


7. NOTIFICATIONS

Users agree to receive ShopSemlim newsletters as well as notifications related to ShopSemlim, including any changes to these Terms of Service, to the email address associated with their registration.


8. INFORMATION SECURITY AND QUALITY

It is our objective to guarantee the quality and integrity of the information provided by ShopSemlim users, and in this sense, the necessary measures have been implemented, both at a technological and organizational level, in order to keep the information safe, accurate, up-to-date, and complete.

To ensure maximum security, in the areas of ShopSemlim where users’ personal data is collected, its transmission is encrypted.


9. SHARING OF PERSONAL INFORMATION

The personal information collected is used by ShopSemlim to enable the provision of the online e-commerce service in order to allow the communication of sales of articles and contracting of services, for the issuance of proof of payment and deliveries.

Furthermore, ShopSemlim may provide personal data to the competent legal entities when such data is requested by such entities following investigations into illegal or fraudulent activities, or infringements of industrial or intellectual property rights. Under Law No. 1/07 of May 14, Chapter VI of the Public Act on Commercial Activity, Articles 30 and 31 (Inspection and Monitoring).


10. LINKS

ShopSemlim contains links to other websites, and ShopSemlim is not responsible for the privacy policies or content of these websites.


11. STATISTICAL RECORD FILES

The IP addresses of all connections to ShopSemlim are recorded. This information will be used to perform aggregated statistical analyses.

The information will be analyzed in an aggregated and anonymous form. The data used for this purpose does not contain personally identifiable information or private information.

Analyses of aggregated statistical information will be performed to interpret website usage patterns and continually improve service levels and user satisfaction. Aggregated statistical information resulting from these analyses may be disclosed to third parties or publicly.


12. ABOUT COOKIES

  1. What are cookies?
    Cookies are files containing small pieces of information that are downloaded to your device when you visit a website.

  2. What are cookies for?
    They help the website remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and the website more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience. Cookies make website navigation more efficient. Have you ever added an item to an online store’s shopping cart and, a few days later, returned to the website and found that the item was still there? This is one example of how cookies are used.

  3. Why do we use cookies?
    The use of cookies on the internet is common and does not harm users’ computers. Cookies perform several functions, including helping website managers understand how the website is used, facilitating navigation, saving your preferences, and generally improving your user experience. They also ensure that the website displays relevant content.

  4. What type of cookies do we use?
    ShopSemlim uses the following types of cookies:

    • Permanent cookies – these are cookies that are stored at the browser level on your access devices (PC, mobile and tablet) and are used whenever you revisit one of our websites.

    • Session cookies – these are temporary cookies that remain in your browser’s cookie file until you leave the website. The information collected by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

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